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FirstEnergy Home Product Shipping Guidelines

Product Shipping Guidelines only apply to products that are sold via the FirstEnergyHome.com website. Product Shipping Guidelines do not apply to product returns.

Standard Shipping

All in stock products will ship via Ground Carrier transit with a 2-3 business day standard delivery.

Shipping & Handling Costs

  • All product orders totaling a pre-tax value of at least $99 USD qualify for free shipping.
  • Any product orders totaling a pre-tax value of less than $99 USD will incur a flat $4.95 USD shipping and handling fee.

Minimum Order Value

The minimum order value for products must be at least $25 USD. Any items retailing for less than $25 USD must be combined with another product purchase to total at least $25 (Monthly or annual installment and one-time warranty, installation or service plans do not qualify towards meeting the $25 USD minimum criteria).

Expedited Shipping

Rush order shipping is not available at this time.

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FirstEnergy Home, is an unregulated subsidiary of FirstEnergy Corp. FirstEnergy Home, is not the same company as FirstEnergy Corp. The prices of FirstEnergy Home, products and services are not regulated by the state utility commissions. You do not have to purchase any product and/or service from FirstEnergy Home, in order to receive the same quality regulated services from FirstEnergy Corp.’s regulated electric utilities – Ohio Edison Company, The Cleveland Electric Illuminating Company, The Toledo Edison Company, West Penn Power Company, Pennsylvania Power Company, Pennsylvania Electric Company, Metropolitan Edison Company, Jersey Central Power & Light Company, Monongahela Power Company, and The Potomac Edison Company.