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For over 100 years, FirstEnergy has provided safe and reliable electricity to power our communities. At FirstEnergy Home, we want to make life easier for our customers with products and services designed to simplify the way you live. We aim to make lives brighter in new and exciting ways.

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Personal Tech Support Protect Your Home After Your Move

Include smart home security and home protection plans to add an extra level of protection to your home and help ensure peace of mind after you’ve moved into your new space.
Home Security

Upgrade your home with products like smart co/smoke detectors, video doorbells, cameras and outdoor lighting to help keep your home secure.

Electrical Surge Coverage

FirstEnergy Home offers low cost surge coverage for electronics and appliances to help protect you from unplanned repair or replacement costs.

Smart Bundles

Smart home packages that work together seamlessly and add control, convenience, and efficiency to your home.

Move Complete? Not without Smart Security

Once you've moved in, it's time to start thinking about the safety of your home and family; this is where smart security can help. A homeowner needs to know that the home they've invested so much time and effort into is safe. One way to help gain peace of mind is to increase monitoring around your home; smart devices can provide you with 24/7 monitoring.

From the front door to the backyard, smart security devices can help you keep an eye on your home. Products for indoor and outdoor smart home safety and security include smoke detectors, door locks, outdoor motion sensor floodlights, video doorbells, security cameras, and more.

If you are concerned about home security, FirstEnergy Home's monitored home security systems check all the boxes of home security; plus, a security system may even lower your homeowner's or rental insurance. In addition, these monitored security systems are easy to set up, simple to use, and affordable.

Resource Center

Top Benefits of Video Doorbells
Learn the core benefits of video doorbells, the features that will benefit you and your home, plus what to consider before purchasing.

Resource Center

Smart Home Security Guide
In this article you will learn the different home security systems, smart home security devices and answer some common questions.

FAQ's

One way to help enhance the security of your home and family is to increase surveillance around the house, which you can do by utilizing smart security devices. For additional protection, you can add indoor and outdoor security cameras. Help enhance the security of your home by adding automated smart devices.

One way to secure smart home devices is by using a separate, well-protected Wi-Fi network. And like any wireless network, use strong and unique passwords for your home network and smartphone apps. Plus, changing your Wi-Fi network's default name after installation is always recommended. Finally, for robust security, utilize a two-step network verification and try to keep your devices updated with the latest security updates.

Some of the best home security systems offer top-of-the-line security while also fitting your needs. Many users love the protection offered by smart home security devices because they provide the freedom for self-monitoring. However, professionally monitored security systems, like FirstEnergy Home Monitored Security, can help maximize home safety to help protect your family and home with customizable home security solutions.

Insurance coverage for losses resulting from power surges will depend on your policy and the cause of the power surge. If covered, your deductible can often be as much as the repair or replacement cost.

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FirstEnergy Home, is an unregulated subsidiary of FirstEnergy Corp. FirstEnergy Home, is not the same company as FirstEnergy Corp. The prices of FirstEnergy Home, products and services are not regulated by the state utility commissions. You do not have to purchase any product and/or service from FirstEnergy Home, in order to receive the same quality regulated services from FirstEnergy Corp.’s regulated electric utilities – Ohio Edison Company, The Cleveland Electric Illuminating Company, The Toledo Edison Company, West Penn Power Company, Pennsylvania Power Company, Pennsylvania Electric Company, Metropolitan Edison Company, Jersey Central Power & Light Company, Monongahela Power Company, and The Potomac Edison Company.